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Security Automation Researcher

Fully Remote

Added
5 days ago
Type
Full-time
Salary
$110K - $180K

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About Us

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

The Security Automation Researcher identifies and defines valuable automation opportunities for Sophos Managed Services. By researching workflows, analyzing operational data, and collaborating with key stakeholders, this role produces clear requirements to be implemented by Security Automation Engineering. The Security Automation Researcher also determines which units of work require analyst review, monitors how often those units of work accurately identify actionable activity, and measures efficiency gains from automated processes.

What You Will Do

  • Investigate diverse workflows, tools, and processes across internal and external sources.
  • Identify gaps and bottlenecks in existing operations that can benefit from automation.
  • Determine which units of work should be escalated to services teams by evaluating risk indicators, severity, and historical data.
  • Track and analyze how frequently escalated units of work identify actionable activity to refine automated detection and prioritization logic.
  • Document potential automation triggers, use cases, and workflows in a concise, requirements-driven format for the Engineering team.
  • Work closely with stakeholders to refine requirements and align them with organizational service delivery objectives.
  • Track efficiency gains, return on investment (ROI), and effectiveness of newly introduced automated workflows.
  • Provide regular reports on active units of work and detection rates, presenting data-driven recommendations to senior management and cross-functional teams.
  • Collaborate with subject-matter experts (e.g., SOC analysts, incident responders) to capture detailed process steps and best practices
  • Stay updated on industry trends and emerging technologies to proactively identify new automation opportunities.
  • Host knowledge-sharing sessions and workshops to communicate new automation concepts and outcomes.
  • What You Will Bring

  • 3+ years of experience working in a SOC environment or computer security team in an IT environment
  • 2+ years of experience mapping, analyzing, or documenting technical workflows in a SOC, security engineering, or IT operations environment to support process automation or tooling development.
  • Strong analytical skills with the ability to translate complex workflows into clearly defined processes.
  • Experience in researching and documenting security operations, incident response, or similar technical processes.
  • Strong troubleshooting, debugging, and analytical skills, with proven ability to think outside the box.
  • Ability to convert documented requirements into actionable coding tasks in both independent and collaborative environments.
  • Solid understanding of cybersecurity operations principles and best practices.
  • Customer service-oriented with strong written and verbal communication skills
  • Must thrive within a team environment as well as on an individual basis
  • Natural curiosity and ability to learn new skills quickly
  • Innovative mindset and driven to contribute to a team providing a best-in-class cybersecurity service
  • Familiarity with Security Orchestration, Automation, and Response (SOAR) concepts or platforms is preferred.
  • Detail-oriented, with a proven passion for continuous improvement in cybersecurity practices.
  • A Plus if You Have
  • Familiarity with threat intelligence platforms, frameworks (e.g., MITRE ATT&CK), and common TTPs (Tactics, Techniques, and Procedures).
  • Experience with data analytics or business intelligence tools (e.g., Splunk, Power BI, Tableau) to visualize and measure workflow efficacy.
  • Background in project management or business analysis to help coordinate cross-functional initiatives.
  • Understanding of machine learning or data science concepts that can be applied to anomaly detection and threat hunting.
  • Previous experience in a SOC environment, threat hunting, or incident response.
  • Additional Information

    In Canada, the base salary for this role ranges from $107,000 to $179,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package.  A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.

    #li-remote

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    Ready to Join Us?

    At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back –we encourage you to apply.

    What's Great About Sophos?

    · Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.

    · Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

    · Employee-led diversity and inclusion networks that build community and provide education and advocacy

    · Annual charity and fundraising initiatives and volunteer days for employees to support local communities

    · Global employee sustainability initiatives to reduce our environmental footprint

    · Global fitness and trivia competitions to keep our bodies and minds sharp

    · Global wellbeing days for employees to relax and recharge

    · Monthly wellbeing webinars and training to support employee health and wellbeing

    Our Commitment To You

    We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

    Data Protection

    If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

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